Terms of service
Terms of Service
Last Updated: August 16, 2026
Welcome to Vogue & Style. These Terms of Service (“Terms”) govern your access to and use of our website and your purchase of products from us.
By accessing our website, creating an account, or placing an order, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website.
1. Account Terms
You may be able to create an account to use certain features of our website.
You agree to:
Provide accurate and current information.
Keep your account and login credentials confidential.
Be responsible for activity carried out through your account.
Notify us promptly if you believe your account has been accessed without your permission.
Not create an account using false or misleading information.
We reserve the right to suspend or terminate accounts that violate these Terms, applicable laws, or our legitimate business policies.
You must be legally capable of entering into a binding agreement under applicable Indian law to make purchases from our website.
2. Pricing and Payment
All product prices displayed on our website are stated in Indian Rupees (INR) unless otherwise indicated.
Prices may change from time to time without prior notice. However, changes will generally not affect orders that have already been accepted by us.
Applicable taxes, shipping charges, and other fees, if any, will be displayed during the checkout process or otherwise communicated before you complete your purchase.
We may accept payment methods made available through our website, including online payment methods and other payment options offered by our payment partners.
Payment information may be processed securely by third-party payment providers. We do not guarantee the availability of any particular payment method at all times.
If a payment fails, is reversed, or is identified as fraudulent or unauthorised, we may cancel or suspend the relevant order.
3. Product Descriptions
We make reasonable efforts to ensure that product descriptions, images, colours, sizes, specifications, and other information displayed on our website are accurate.
However, colours may appear differently depending on your device or screen settings, and minor variations may occur between product images and the actual product.
Product availability, designs, sizes, colours, and specifications may change without notice.
If you receive a product that is materially different from the product described or is defective, please contact us in accordance with our return and refund policy.
4. Order Acceptance
Placing an order on our website does not necessarily mean that the order has been accepted.
After you place an order, we may send you an acknowledgement confirming that we have received your order. An order becomes accepted when we confirm its acceptance or dispatch the relevant product, subject to applicable law.
We reserve the right to refuse, cancel, or limit an order where reasonably necessary, including in cases involving:
Product availability issues
Pricing or listing errors
Payment problems
Suspected fraud or unauthorised transactions
Incorrect customer information
Unusual or excessive ordering activity
Violation of these Terms
If we cancel an order after payment has been received, we will process an appropriate refund in accordance with applicable law and our refund policy.
5. Shipping and Delivery
We aim to process and dispatch orders within the estimated timeframe communicated on our website or during checkout.
Delivery times may vary depending on the delivery address, courier partner, product availability, weather, public holidays, logistical disruptions, or other circumstances beyond our reasonable control.
You are responsible for providing a complete and accurate shipping address and contact information.
If an order cannot be delivered because of an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional charges or other consequences may apply where permitted by law.
Delivery estimates are not guaranteed unless expressly stated otherwise.
Once an order has been handed over to the delivery partner, tracking information may be provided where available.
6. Returns, Exchanges and Refunds
Our returns, exchanges, cancellations, and refund procedures are governed by our Return & Refund Policy, which forms part of these Terms.
Depending on the product and circumstances, eligibility may be subject to conditions such as:
The product being unused or unworn.
The product being returned in its original condition.
Original packaging, tags, or other accessories being retained where applicable.
The return request being submitted within the applicable return period.
The product not being excluded from returns under our policy.
Certain products may be non-returnable or subject to special conditions, including personalised, customised, or made-to-order products where applicable.
If a product arrives damaged, defective, incorrect, or materially different from what was ordered, please contact our customer support team as soon as reasonably possible with your order details and supporting photographs or other information where requested.
Approved refunds will generally be issued using the applicable payment method or another method permitted by law.
Nothing in these Terms limits any mandatory consumer rights or remedies available to you under applicable Indian law.
7. Prohibited Uses
You agree not to use our website or services:
For any unlawful or fraudulent purpose.
To violate any applicable law or regulation.
To impersonate another person or provide misleading information.
To interfere with the security or operation of our website.
To attempt to gain unauthorised access to our systems or accounts.
To introduce viruses, malware, malicious code, or harmful technology.
To scrape, copy, reproduce, or commercially exploit website content without permission.
To infringe our intellectual property rights or the rights of others.
To place fraudulent or unauthorised orders.
To abuse promotions, discounts, returns, refunds, or other offers.
To engage in activity that could damage our website, business, reputation, or other customers.
We may restrict or terminate access to our website where we reasonably believe these Terms have been violated.
8. Intellectual Property
Unless otherwise stated, the content on our website—including our brand name, logo, designs, graphics, photographs, text, product descriptions, and other materials—is owned by or licensed to Vogue & Style.
You may not reproduce, modify, distribute, publish, sell, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
9. Third-Party Services
We may use third-party services for payment processing, shipping, analytics, website functionality, customer support, marketing, and other business operations.
Your use of certain third-party services may also be subject to the terms and privacy policies of those providers.
We are not responsible for the independent acts, omissions, policies, or services of third parties except to the extent required by applicable law.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Vogue & Style will not be liable for indirect, incidental, special, consequential, or unforeseeable losses arising from your use of our website or products.
We are not responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, governmental actions, strikes, internet or technology failures, courier disruptions, or other force majeure events.
Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited under applicable Indian law, including mandatory consumer protections.
11. Disclaimer
We aim to keep our website accurate, secure, and available, but we do not guarantee that the website will always be uninterrupted, error-free, or completely secure.
We reserve the right to modify, suspend, or discontinue any part of our website, product range, or services where reasonably necessary.
12. Governing Law and Jurisdiction
These Terms shall be governed by and interpreted in accordance with the laws of India.
Subject to any mandatory consumer rights or dispute-resolution requirements applicable to you, disputes arising from these Terms or your use of our website shall be subject to the jurisdiction of the competent courts in [Delhi, India].
Nothing in this section prevents you from exercising any consumer rights or remedies available under applicable Indian law.
13. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, website, products, services, or applicable laws.
The updated version will be posted on this page with a revised “Last Updated” date. Your continued use of our website after the updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by law.
14. Contact Us
If you have questions about these Terms, your order, or our services, please contact us:
Vogue & Style
Email: voguenstyl@gmail.com
Address: New Delhi, 110043
Website: [your website URL]We will make reasonable efforts to assist you with questions, complaints, orders, returns, and other customer-service matters.